Strategy plays a key role in the success of a telecom operator. When it comes to the telecom industry, competition is overwhelming. Telcos are not only facing competition from other operators, but also from Over the Top (OTT) players. For example, OTT service platforms like Whatsapp and Skype are eating into the profit made via standard SMS and phone service. Therefore, telcos need to be innovative in their strategy. Pilot projects can be a great help in understanding customer preference, but it requires the services of the best telecom billing specialist.
How Pilot Projects Help?
When telecom operators want to launch unforeseen services and innovative plans, they like to know beforehand if such plans will succeed. One way to do this is by launching trial plans, but those plans are actually simulations and not tested in real-life situations. A much better way to test a plan before its launch is by running a small-scale implementation. Such a business endeavor is called pilot project.
The benefits of pilot projects are:
- Less risk of a plan to fail as it is already tested
- Provides telcos valuable insights before they launch the actual plan
- Provides a view of the customer towards the service
Telecom Billing and Telecom OSS solutions for Backing Telcos Effort
Whether you are a small player in the market or a big player, you have to manage the whole spectrum of telecom services. From billing to provisioning to service delivery, everything needs to be done with great care with telecom OSS solutions and billing solutions:
Have a look at some essential components of the telecom platform, which can be a great help:
- Monetization and billing: In this day and age, an Online Charging System (OCS) that can charge session-based and event-based service in real-time is an essential requirement of telecom operators.
- Revenue assurance: Ensure that transactions are done correctly and there is no revenue leakage. Hence, revenue assurance is a must-have requirement of telcos.
- APIs: Extend telecom software solutions capability with APIs. By using relevant APIs, it becomes simple to perform day-to-day activities. Plug and Play APIs can add new functionalities in the B/OSS software telecom that you are already using. For example, you can add a new payment gateway or recruit a shipping vendor conveniently, simply with an API installation.
At OSSbilling.net, we offer a range of telecom services to MNOs, MVNOs, and MVNEs. Our telecom support platform is backed by a 24x7 customer support.